Contact

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You can contact the organizers via the following email adresses:

orga at balccon.org
for to concat organisers and organisational issues

cfp at balccon.org
for conference program-related stuff

tickets at balccon.org
for questions concerning the ticket sale and tickets

info at balccon.org
for press and pr issues

supporter at balccon.org
for information for supporters

Interactive media

IRC – IRC-Channel #balccon at Freenode (irc.freenode.net)

Twitter – https://twitter.com/BalCCon2k13

You won't get any official information there, but you can get in contact with a lot people participating at the congress.
Most of them will be able to answer main questions as well.